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About Us

We Are Here To Help

We are a leading provider of CNC tools. We offer a wide range of tools at affordable prices, and we are committed to providing our customers with the best possible experience. Our tools are made from high-quality materials and are designed to last. We are confident that you will be happy with our products and our service.

Benefits for you:

  • Affordable prices
  • High-quality materials
  • Durable construction
  • 7x24 Customer Service

    •
    Free Shipping.

    All orders of $100 or more of eligible items across any product category qualify.

    Flexible Payment.

    Pay with Multiple Credit Cards.

    Returns & Refunds.

    You can return any item purchased on our shop within 14 days of the delivery date.

    Online Support

    24 hours a day, 7 days a week.

    17+ YEARS
     AVERAGE EXPERIENCE .

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    Shipping Policy

    Thank you for visiting and shopping at our website. Following are the terms and conditions that constitute our Shipping Policy.

    Shipment processing time

    All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.

    We ship our products from our warehouse in China to the following countries:

    Region Countries Delivery Time
    North America United States, Canada, Mexico 7-15 business days
    South America Brazil, Argentina, Chile 10-20 business days
    Asia Japan, South Korea, Philippines, Indonesia, India, Pakistan 7-15 business days
    Europe Turkey, Russia, Poland, Germany, France, Italy, Belgium, Spain, United Kingdom 10-20 business days
    Middle East United Arab Emirates, Saudi Arabia 10-20 business days

    If your country is not on this list, please contact us at contact@dablacksmith.com to check if we can ship to your location.

    Delivery delays can occasionally occur due to customs clearance or other factors beyond our control.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Duties and Taxes

    We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your local customs office before placing an order.

    Damages

    We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

    Returns Policy

    Our Return & Refund Policy provides detailed information about options and procedures for returning your order.  Please check here.

    Contact Us

    We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be highly appreciated. Please complete the form below.

    Thanks for contacting us. We'll get back to you as soon as possible.

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